Freephone Within NZ: 0800 553 550
Overseas: +64 9 487 0806
Email: sales@allianz-assistance.co.nz
Monday- Friday, 8.30 am - 5 pm NZST
Contact Us
Allianz Travel New Zealand
Travel Insurance Enquiries
Quotes or Policy Enquiries
Make a Claim
Monday- Friday, 8.30 am - 5 pm NZST
Overseas Emergency Assistance
Need help with something else?
Make a complaint
If you’re not satisfied with our products or services, let us know. We aim to resolve any issues as quickly as possible. Learn more about our complaints and disputes resolution process.
Cancel your policy
To cancel your travel insurance give us a call. Before calling us, you might like to have your policy details ready.
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Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us
24/7 on +61 7 3305 7435 (overseas) or+64 9 486 6868 (within New Zealand). Additional charges may apply
for any calls made from mobiles, public telephones or hotel rooms.