Travel Insurance provides cover for the unexpected things that arise when you are travelling overseas or in New Zealand. When you’re overseas it can be overwhelming if you suddenly fall ill or have an accident. Having travel insurance can provide access to overseas emergency assistance and cover for overseas medical and hospital expenses to help you when you need it most. 

Travel Insurance can also provide cover for costs like travel delays, cancellation or cover for your luggage, personal effects or valuables that were lost, stolen or accidentally damaged during your trip.

We have a range of cover options for you to choose from. For international travel we offer Basic and Comprehensive plans for single trips overseas, or Multi-Trip plan if you are a frequent traveller looking to cover multiple trips in a 12-month period.

If you’re travelling around Aotearoa our Domestic Travel Insurance plan is available for you.

Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording

Our talented team in New Zealand and across the globe are travel insurance experts and are available for all your enquiries, when you’re at home or abroad. 
Allianz is no.1 insurance brand globally
Allianz is ranked the number one insurance brand globally by Interbrand and have retained this position for 5 years, demonstrating the Allianz brand strength and the trust it receives from customers6.
Allianz Travel offers 24 7 overseas emergency assistance
Access emergency and medical assistance overseas 24 hours a day, 365 days a year. We’re here when you need us. 
Allianz handled 72.9 cases worldwide in 2023
In 2023, Allianz Partners handled millions of cases across global networks and completed over 9,881 medical repatriations. You’re in experienced hands.
Allianz has 1.4 million medical providers worldwide
When the unexpected happens overseas and you fall ill or suffer an accident, we have access to a worldwide medical network to support you in your time of need. 

Mark Drew, a seasoned ultra-marathon athlete, was on the adventure of a lifetime, a guided trek to Everest Base Camp. Things took a serious turn when he was struck by severe altitude sickness. With his oxygen saturation dropping to a dangerously low 70%, Mark had to be airlifted off the mountain to receive urgent medical care.

Thankfully, he had Allianz travel insurance, making all the difference when it mattered most. 
Watch his incredible story of endurance, emergency, and recovery.

Choose from our range of travel cover options, below is a summary of some of the benefits offered under our different plans. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording
Comprehensive International Travel Insurance
Our highest level of cover for single trips overseas
  • Overseas emergency assistance, medical and hospital expenses4
  • Unexpected trip cancellation
  • Loss of or damaged luggage
  • Travel delays
Basic Travel Insurance
Our plan for just the essentials traveling overseas
  • Overseas emergency assistance4
  • Overseas medical and hospital expenses4
  • Personal liability

 

Our plan for multiple trips in a 12 month period
  • Overseas emergency assistance, medical and hospital expenses4
  • Unexpected trip cancellation
  • Loss of or damaged luggage
  • Travel delays
Domestic Travel Insurance New Zealand
Single trip cover for your NZ holidays
  • Rental vehicle excess
  • Unexpected trip cancellations
  • Travel delays

 

 

It's important to note that coverage and benefits limits can vary depending on the policy you choose. Therefore, it's important for you to consider the Policy Wording before making any decisions about your travel insurance.   

Conditions apply

  1. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording.
  2. Policy terms, conditions, limits, sub-limits and exclusions apply to particular types of losses, premium refunds (full or partial) or claims. This product has a general exclusion, with limited exceptions for epidemics and pandemics. That means we don’t cover claims that arise from, or are related to, an epidemic or pandemic.

    However, you’re covered under selected benefits in this product if, during your period of cover, you’re positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19. Refer to the Policy Wording to see which benefits offer cover in the event you contract a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits, sub-limits and exclusions that apply.
  3. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording. Cancellation cover is only available on Comprehensive, Domestic and Multi-Trip Plans. Refer to Cancellation and General Exclusions sections of the Policy Wording for full details.
  4. You do not have cover under this Benefit while travelling in New Zealand.


    References
  5. Allianz - Interbrand Best Global Brand Ranking 
  6. Allianz is the top global insurance brand in 2023, topping $20 billion in brand value for the first time
  7. Allianz Partners – What Makes Us Unique

You could encounter many unexpected events such as lost or stolen luggage, travel delay or other trip disruptions while travelling. Depending on the level of cover you choose travel insurance can assist in these circumstances.

Our Domestic plan for travel within New Zealand does not cover medical expenses. This plan offers benefits related to rental vehicle excess and travel delay expenses. Refer to the Policy Wording for more information on coverage.

Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording.

You can purchase Allianz Travel Insurance at any point prior to commencing your journey.

You can apply to include cover under your policy for certain pre-existing medical conditions at the time of purchasing your policy. You will need to complete our medical assessment, which can be done online or by calling our team on 0800 553 550.

You may apply cover for pre-existing medical conditions is available in Domestic, Comprehensive and Multi-Trip plans, there is no cover for pre-existing medical conditions under the Basic plan. 

If you decide that you do not want your Policy, you may cancel it within 14 days after you are issued your certificate of insurance. We will give you a full refund of the premium you paid, provided:

• You have not started your Journey; and

• You do not want to make a claim under your Policy; and

• You do not want to exercise any other right under your Policy.

There is no cover under any benefit of this policy if your claim arises because you didn’t follow an advice or warning that a reasonable person would have been aware of, that has been issued by the New Zealand government (when an ‘Avoid non-essential travel’ or ‘Do not travel’ alert is in place), which can be found on www.safetravel.govt.nz; or which was published in a reliable mass media source.

Before buying travel insurance, and while you are travelling, check Safetravel.govt.nz and Allianz Partners for travel alerts or advisories for your intended destination(s).

Refer to General Exclusions in the Policy Wording for a full list of general exclusions.

If you have any questions, call us on 0800 553 550.

A general exclusion, sometimes referred to as a policy exclusion or exclusion, is an exclusion that applies to all policy benefits. Should a general exclusion apply, your travel insurance policy will not provide cover for the specified event, activities, or circumstances.

Refer to General Exclusions in the Policy Wording for a full list of general exclusions.

An excess means the deduction we will make from the amount otherwise payable under your policy for each claimable incident or event.

For full details on types of excesses and when they apply, please read the Excesses section of the Policy Wording.

Allianz New Zealand
Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 
24/7 on +61 7 3305 7194 (overseas) or +64 9 486 6868 (within New Zealand). Additional charges may apply 
for any calls made from mobiles, public telephones or hotel rooms.

Allianz Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter.

You should read the policy wording and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Mitsui Sumitomo Insurance Company, Limited – Financial Strength Rating

Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings. The S&P Global rating scale* in summary form is:

AAA

Extremely Strong

BB

Marginal

R

Under Regulatory Supervision

AA

Very Strong

B

Weak

SD

Selective Default

A

Strong

CCC

Very Weak

D

Default

BBB

Good

CC

Extremely Weak

NR

Not Rated

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.
Further information on the S&P Global ratings is available here:  https://www.spglobal.com/ratings/en/products-benefits/products/financial-strength-rating.