Worldcare Travel Insurance

Since 2014, Worldcare has been there for New Zealanders travelling at home, and abroad. We have a long history of assisting customers in their time of need, and we intend to keep providing the high standard of care and service our customers expect, while stepping into a new era and making some changes.

We're excited to announce Worldcare has changed to Allianz Travel Insurance. While our brand name is different, and our products have changed, we are still the same team behind the scenes answering your travel insurance enquiries and providing assistance. 

Your existing Worldcare policy is valid, and will be honored as outlined in your Certificate of Insurance. Please contact us with any questions you have about your policy or if you need assistance.
Worldcare Policy Wording - International
Worldcare Policy Wording - Domestic
You can make a claim online, by calling us or emailing us.
Phone 0800 553 550 
Monday- Friday, 8.30 am - 5 pm NZST 

In 2024, Allianz was ranked the number one insurance brand globally by Interbrand 1 .

With Allianz Travel Insurance you’ll continue to be in experienced hands, our travel insurance will continue to be issued and managed by Allianz Partners, who globally service millions of cases worldwide across their network.

Number 1 insurance brand
Employees
Medical cases
Medical Evacuation
Emergency Medical
Language
emergency calls
Global
Allianz
Reference: 2024 Allianz Partners Annual Figures2

 Find our more about Allianz

Ready to buy Allianz Travel Insurance? Compare our travel plans to find the right cover for you.

Your Worldcare policy is still valid and will be serviced as outlined in your Certificate of Insurance.

No, Worldcare Travel insurance products are no longer offered.

When you next want to purchase travel insurance, visit www.allianztravel.co.nz to get a quote.

You can make a claim on your Worldcare policy online or call us at 0800 553 550

If you need assistance with a Worldcare policy, please contact us:

Freephone – Within NZ 

Phone: 0800 553 550
Monday- Friday, 8.30 am - 5 pm NZST

Calling from – Outside NZ 

Phone: +64 9 487 0806
Medical assessment: +64 9 488 1647
Emergency assistance: +64 9 486 6868

Email

Sales: [email protected]

Emergency Overseas Assistance

Worldwide, collect call: +64 9 486 6868
Australia Toll Free: 1800 554 114
UK Toll Free: 0808 589 3893
USA Toll Free: 1800 326 1543

Allianz New Zealand
Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 
24/7 on +61 7 3305 7194 (overseas) or +64 9 486 6868 (within New Zealand). Additional charges may apply 
for any calls made from mobiles, public telephones or hotel rooms.

Allianz Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (NZBN 9429035270157) under binder with and on behalf of Mitsui Sumitomo Insurance Company, Limited (NZBN 9429039809810, FSP Number 20661) (Incorporated in Japan) as the underwriter.

You should read the policy wording and consider obtaining independent legal or financial advice before making any decisions about this insurance. Terms, conditions, limits, sub-limits and exclusions apply.

Mitsui Sumitomo Insurance Company, Limited – Financial Strength Rating

Mitsui Sumitomo Insurance Company, Limited has a financial strength rating of A+ (Stable) given by S&P Global Ratings. The S&P Global rating scale* in summary form is:

AAA

Extremely Strong

BB

Marginal

R

Under Regulatory Supervision

AA

Very Strong

B

Weak

SD

Selective Default

A

Strong

CCC

Very Weak

D

Default

BBB

Good

CC

Extremely Weak

NR

Not Rated

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.

Further information on the S&P Global ratings is available here.

Further information on Mitsui Sumitomo Insurance Company, Limited is available here.