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Allianz Travel Insurance

Get cover with the #1 insurance brand globally5

Golden Gate Bridge USA Travel Insurance

Worldcare Travel Insurance

is now Allianz Travel Insurance

What is Travel Insurance

Travel Insurance provides cover for the unexpected things that arise when you are travelling overseas or in New Zealand. When you’re overseas it can be overwhelming if you suddenly fall ill or have an accident. Having travel insurance can provide access to overseas emergency assistance and cover for overseas medical and hospital expenses to help you when you need it most. 

Travel Insurance can also provide cover for costs like travel delays, cancellation or cover for your luggage, personal effects or valuables that were lost, stolen or accidentally damaged during your trip.

We have a range of cover options for you to choose from. For international travel we offer Basic and Comprehensive plans for single trips overseas, or Multi-Trip plan if you are a frequent traveller looking to cover multiple trips in a 12-month period.

If you’re travelling around Aotearoa our Domestic Travel Insurance plan is available for you.

Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording. 

Why choose Allianz Travel Insurance

Our talented team in New Zealand and across the globe are travel insurance experts and are available for all your enquiries, when you’re at home or abroad. 
Allianz is no.1 insurance brand globally

No.1
Insurance Brand Globally5

Allianz is ranked the number one insurance brand globally by Interbrand and have retained this position for 5 years, demonstrating the Allianz brand strength and the trust it receives from customers6.
Allianz Travel offers 24 7 overseas emergency assistance

24/7
Overseas Emergency Assistance1,4

Access emergency and medical assistance overseas 24 hours a day, 365 days a year. We’re here when you need us. 
Allianz handled 72.9 cases worldwide in 2023

72.9 million
Cases Handled Worldwide7

In 2023, Allianz Partners handled millions of cases across global networks and completed over 9,881 medical repatriations. You’re in experienced hands.
Allianz has 1.4 million medical providers worldwide

1.4 million
Medical Providers Worldwide7

When the unexpected happens overseas and you fall ill or suffer an accident, we have access to a worldwide medical network to support you in your time of need. 
Learn more

Find Cover For Your Trip

Choose from our range of travel cover options, below is a summary of some of the benefits offered under our different plans. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording. 
Comprehensive International Travel Insurance

Comprehensive Travel Insurance Plan1,3

Our highest level of cover for single trips overseas
  • Overseas emergency assistance, medical and hospital expenses4
  • Unexpected trip cancellation
  • Loss of or damaged luggage
  • Travel delays
Learn more
Basic Travel Insurance

Basic Travel Insurance Plan1

Our plan for just the essentials traveling overseas
  • Overseas emergency assistance4
  • Overseas medical and hospital expenses4
  • Personal liability

 

Learn more

Annual Multi-Trip Travel Insurance Plan1,3

Our plan for multiple trips in a 12 month period
  • Overseas emergency assistance, medical and hospital expenses4
  • Unexpected trip cancellation
  • Loss of or damaged luggage
  • Travel delays
Learn more
Domestic Travel Insurance New Zealand

Domestic Travel Insurance Plan1,3

Single trip cover for your NZ holidays
  • Rental vehicle excess
  • Unexpected trip cancellations
  • Travel delays

 

Learn more

 

It's important to note that coverage and benefits limits can vary depending on the policy you choose. Therefore, it's important for you to consider the Policy Wording before making any decisions about your travel insurance.   

Conditions apply

  1. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording.
  2. Policy terms, conditions, limits, sub-limits and exclusions apply to particular types of losses, premium refunds (full or partial) or claims. This product has a general exclusion, with limited exceptions for epidemics and pandemics. That means we don’t cover claims that arise from, or are related to, an epidemic or pandemic.

    However, you’re covered under selected benefits in this product if, during your period of cover, you’re positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19. Refer to the Policy Wording to see which benefits offer cover in the event you contract a sickness recognised as an epidemic or pandemic, and the terms, conditions, limits, sub-limits and exclusions that apply.
  3. Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording. Cancellation cover is only available on Comprehensive, Domestic and Multi-Trip Plans. Refer to Cancellation and General Exclusions sections of the Policy Wording for full details.
  4. You do not have cover under this Benefit while travelling in New Zealand.


    References
  5. Allianz - Interbrand Best Global Brand Ranking 
  6. Allianz is the top global insurance brand in 2023, topping $20 billion in brand value for the first time
  7. Allianz Partners – What Makes Us Unique

Frequently Asked Questions

You could encounter many unexpected events such as lost or stolen luggage, travel delay or other trip disruptions while travelling. Depending on the level of cover you choose travel insurance can assist in these circumstances.

Our Domestic plan for travel within New Zealand does not cover medical expenses. This plan offers benefits related to rental vehicle excess and travel delay expenses. Refer to the Policy Wording for more information on coverage.

Terms, conditions, limits, sub-limits and exclusions apply, and these are set out in the Policy Wording.

You can purchase Allianz Travel Insurance at any point prior to commencing your journey.

You can apply to include cover under your policy for certain pre-existing medical conditions at the time of purchasing your policy. You will need to complete our medical assessment, which can be done online or by calling our team on 0800 553 550.

You may apply cover for pre-existing medical conditions is available in Domestic, Comprehensive and Multi-Trip plans, there is no cover for pre-existing medical conditions under the Basic plan. 

If you decide that you do not want your Policy, you may cancel it within 14 days after you are issued your certificate of insurance. We will give you a full refund of the premium you paid, provided:

• You have not started your Journey; and

• You do not want to make a claim under your Policy; and

• You do not want to exercise any other right under your Policy.

There is no cover under any benefit of this policy if your claim arises because you didn’t follow an advice or warning that a reasonable person would have been aware of, that has been issued by the New Zealand government (when an ‘Avoid non-essential travel’ or ‘Do not travel’ alert is in place), which can be found on www.safetravel.govt.nz; or which was published in a reliable mass media source.

Before buying travel insurance, and while you are travelling, check Safetravel.govt.nz and Allianz Partners for travel alerts or advisories for your intended destination(s).

Refer to General Exclusions in the Policy Wording for a full list of general exclusions.

If you have any questions, call us on 0800 553 550.

A general exclusion, sometimes referred to as a policy exclusion or exclusion, is an exclusion that applies to all policy benefits. Should a general exclusion apply, your travel insurance policy will not provide cover for the specified event, activities, or circumstances.

Refer to General Exclusions in the Policy Wording for a full list of general exclusions.

An excess means the deduction we will make from the amount otherwise payable under your policy for each claimable incident or event.

For full details on types of excesses and when they apply, please read the Excesses section of the Policy Wording.

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Need emergency assistance? Call emergency services immediately if your condition is life threatening.
Call us 
24/7 on +61 7 3305 7194 (overseas) or +64 9 486 6868 (within New Zealand). Additional charges may apply 
for any calls made from mobiles, public telephones or hotel rooms.

Allianz Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the Policy Wording before making any decisions about your insurance policy. Terms, conditions, limits, sub-limits and exclusions apply.

The Hollard Insurance Company Pty Ltd – Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice

The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor's.

The Standard & Poor's rating scale is:

AAA  Extremely Strong                                   BB     Marginal                               CC  Extremely Weak

AA     Very Strong                                              B        Weak                                     C     Selective Default

A        Strong                                                        CCC  Very Weak                           D     Default

BBB  Good

The rating may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.
The rating scale above is in summary form.
A full description of this rating scale can be obtained from www.standardandpoors.com.

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.